We are very glad that you have chosen Magicians Chicago. Our friendly and knowledgeable customer services Rep and Owner - Clare Ashley is available to answer your questions: (847) 256-9474

Company Policy:

Any concerns/complaints with regards to our services and or the quality of our services rendered MUST be made WHILE our entertainer is present at your event. Once our entertainer leaves your event it is mutually assumed and agreed upon that you, as the customer, were satisfied with our services.

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Our Company policy respects the copyrights and intellectual property of businesses and studios

*** Please note that it is not our intention to violate any copyright laws, so we attempt to make our characters different from well known, licensed, patented and or copyrighted characters using uniquely designed costumes and names of our own characters. Should you have the need for any licensed, patented/copyrighted characters at your event, we ask you to please contact the company/copyright licensed holders for your specific targeted character. Any resemblance to nationally known copyrighted characters is strictly incidental.

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Do you have a refund policy?

Yes.

Any cancellations, changes in venue, street address, time, or the cell phone numbers you gave us, must be made 48 hours before the date of show, in the morning before 10:00 am. A full refund will be issued if these terms are respected.

Any attempt to make any changes ie. TIME, Venue, address, phone numbers, after 48 hours prior to the show date, will result in the loss of your entire payment and forfeiture of our goods and services.

Please call 847-256-9474 live and in-person.

Thank you for your business,

Clare T Ashley